This Agreement and Parties

This agreement is made between us, Zofax Websolutions of Sudhakar Building ,Opp Anil Starch Mill ,Saraspur ,Ahmedabad-380 025 and you, the client person, partnership or company named on the Course Registration Form duly signed by your authorised representative. The individual signing the course registration form or the directors of a limited company or partners of a partnership will be personally liable for any commitments made but not fully met by themselves or their organisations, especially if these organisations cease trading and monies remain owing to Zofax Websolutions. The agreement shall come into effect once we receive from you either a completed Booking Form or an email (or other written) confirmation that you wish to accept a quotation or offer made by us to provide training or services. Any conditions submitted, proposed or stipulated by you in whatever form and at whatever time, whether written or oral, are expressly waived and excluded. No change made by you to this agreement or terms shall be binding unless specifically highlighted by you to us and agreed in writing by us.

Course Enquiries & Bookings

Enquiries may be made by telephoning or emailing us and any special arrangements or deviation from our terms and conditions should be agreed by us in writing at this stage. A completed booking form should be sent by fax, email or post and upon receipt of the completed form a place will be reserved for the delegates, subject to availability. Email and fax requests for spaces to be reserved on courses are acceptable and will constitute a binding contract once accepted by us.


Scheduled course fees are published but should be confirmed prior to booking. Passport/voucher fees should be confirmed in writing. Fees for certain courses (eg non-scheduled courses and workshops) cannot be paid for using Passports. Passports, vouchers and packages expire within one year of registration. Passports, vouchers and Packages may only be used to pay for specific courses and dates and these should be confirmed with us prior to purchasing the passport/vouchers. Some courses may be discontinued after a Passport/voucher/package is taken out and Zofax Wensolutions cannot take any responsibility for those courses no longer being available.

Payment Terms

All fees will be subject to VAT at the current rate and you agree to pay (cleared funds to be paid in respect of) the full agreed fees no later than 5 working days prior to the start of any course or in any event prior to the course start date, if booked very close to the course start date. Unless agreed in writing in advance, a failure by you to pay prior to a course may be interpreted by us as a cancellation and cancellation penalty may then apply as per cancellation clause below. Credit card payments will incur an additional card issuer fee of between 1.75% for ordinary private visa/Mastercard and 3.5% for AmEx and other Business credit/Charge/debit Cards.

Instructor's Expenses

For all non-scheduled courses, regardless of location, the instructor's traveling, accommodation and subsistence expenses will be charged to the client. For non-scheduled courses travel time at a pre-agreed rate may be applied, unless the instructor can get to the client site after a normal working day during the evening prior to the course and return home during the evening following the course. An invoice will be raised following the course once precise costs are known.